Physical Goods: All Requests for refunds and/or cancellations will be processed within 5 business days. Requests for refunds should be emailed to We are happy to refund any defective physical goods bought from the Mystic Artventure within 30 days of purchase.

Original Art: We cannot refund purchases of Original Art.

Production and Shipping Times:

Original Art will be shipped subject to Lee’s availability – typically within 5-7 days of purchase.

Poster & Canvas Prints – Produced On Demand

Please allow 2-5 business days for the creation of on demand products. Shipping times should be added on top of that. 97% of orders are shipped within 5 business days. More than a half of our orders are shipped within 3 business days or less.

Average shipping times:

United States: 3-5 business days following production

Canada: 5-10 business days following production

Australia: 10-20 business days following production

Important! Due to Australia’s laws on importing wood products, we do not ship canvas prints to Australia.

International from USA: 10-20 business days following production


Shipments outside of the USA may incur customs/duty fees, depending on the destination country. The fee may vary depending on your order value, country limits, and other factors. Customers are responsible for these fees.